The technical IT manager your business doesn't have yet

I'm Ross — 11 years in IT, the last 5 as an IT Manager. I bring the hands-on technical skill of an engineer together with the experience of someone who's actually run IT for a business, not just fixed it — for small businesses across Kettering and the surrounding area.

If any of this sounds familiar, you're not alone

Most of the small businesses I talk to fall into one of two camps:

You've never really had IT support. Email, files, passwords, backups — it mostly works, until it doesn't. There's no one to call, so small problems turn into big ones, and nobody's checking whether your data is actually safe.

You've outgrown the ad-hoc fix. You've got someone who helps when things break, but nobody's actually managing your IT — no plan, no oversight, no one thinking ahead. You find out about problems once they've already caused one.

Either way, the fix starts in the same place: getting your foundations properly sorted.

Let's start with a conversation, not a sales pitch

Every business's IT is a bit different, so instead of a fixed package, the free 20-minute chat is where we figure out what you actually need — done hands-on by me, the way I'd sort it for my own business.


Some of what we might end up talking about:

  • Where your Microsoft 365 and IT setup stands today, and what's worth fixing first
  • Security basics like multi-factor authentication and a sensible password policy
  • Backup and disaster recovery, so a lost laptop or a bad click isn't a disaster
  • Whether repetitive admin tasks could be automated instead of done by hand
  • Anything else that's been nagging at you but you've never had anyone to ask

No fixed package to sell you into. Once I know what you need, I'll put together a clear, fixed-price plan — you decide from there.

Let's start with a conversation, not a sales pitch

You're not getting a call centre, a rotating cast of engineers, or someone who only talks strategy and leaves the keyboard work to someone else. You're getting one person who does the technical work and has actually managed IT from the inside.


  • 11 years in IT, the last 5 as an IT Manager — hands-on with the technical work day to day, and used to owning IT end-to-end rather than just picking up tickets.
  • Before that, I worked my way up through IT support — 1st and 2nd line, 3rd line, field engineering, and projects — so there isn't much I haven't seen or fixed myself.
  • Plenty of hands-on experience automating business processes, mainly with Microsoft Power Automate — if repetitive admin is eating into your week, that's often more fixable than people think.
  • I explain things in plain English, not acronyms. If you don't understand something I've said, that's on me to fix.
  • You'll always be dealing with me directly — the same person on the phone, in your inbox, and in front of your screen.
  • Local to Kettering — I can be on-site, not just on the end of a phone.

How it works

Every business's IT is a bit different, so instead of a fixed package, the free 20-minute chat is where we figure out what you actually need — done hands-on by me, the way I'd sort it for my own business.


Some of what we might end up talking about:

  • Where your Microsoft 365 and IT setup stands today, and what's worth fixing first
  • Security basics like multi-factor authentication and a sensible password policy
  • Backup and disaster recovery, so a lost laptop or a bad click isn't a disaster
  • Whether repetitive admin tasks could be automated instead of done by hand
  • Anything else that's been nagging at you but you've never had anyone to ask

No fixed package to sell you into. Once I know what you need, I'll put together a clear, fixed-price plan — you decide from there.

Areas covered

Based in Kettering, working across Northamptonshire


I'm based in Kettering and work with small businesses across the town and the surrounding area, including:
  •  Corby
  • Wellingborough
  • Rushden
  • Desborough
  • Burton Latimer
  • Market Harborough

Common questions

Not at all — it's actually the easiest starting point. There's no old system to untangle first, we just build things properly from where you are.

It depends entirely on what your business needs, which is exactly what the free chat is for. Once we've talked it through, you'll get a fixed price before any work starts — no open-ended bills.

No. Any work I do gets scoped and agreed as a one-off, fixed-price piece of work first. If you'd like ongoing support afterwards, that's a rolling monthly plan you can stop any time.

Yes. I can work alongside whoever you've got, or take things over fully — whatever makes sense for you.

Microsoft 365 and the infrastructure behind it is what I've spent most of the last decade doing day to day, so yes — that's very much home turf.

Both. I'll get in and do the technical work myself — Microsoft 365, security, backups, networking — not just hand you a report and a bill. That's the difference between a technical IT manager and a consultant who only talks strategy.

Often, yes. A lot of small businesses are doing the same manual steps in Microsoft 365 or Excel every week without realising it can be automated. I've got hands-on experience with Microsoft Power Automate specifically, so if something's eating your time, it's worth mentioning on the free chat.

Thank You!

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